FAQ

Where do your tools come from?

The majority of our tool inventory comes from community donations, from people downsizing, moving, or cleaning up basements, sheds, and garages. Any thing you want to donate? Shoot us an email.

Who can borrow tools?

Membership has its privileges. Anyone who becomes a member can borrow tools out of the library to work on their DIY project. We offer individual and group memberships or why not give someone you love a one-of-a-kind gift that lasts all year long.

Our annual membership is less than most rental companies charge for a daily rate for some tools AND we give you unlimited access. Hand tools are free to borrow and power tools are $1/day (only a couple big power tools like our planers are $5/day). We hope to inspire your creativity and help you finish your practical or creative projects.

How long I can borrow a tool?

A loan period of up to one week at a time is permitted when borrowing tools, however, members are encouraged to return tools as soon as they are finished.
A late fee will be charged for tools returned past the due date.

How do you keep track of tools and ensure they are returned?

We are using an open-source database which is specifically designed for tool libraries. Like a normal library, members must return tools in a set period of time or incur late fees. We work a lot with trust currency. ;)

Can I borrow more than one tool at a time?

Yes! Many projects require one or more tools, so feel free to borrow away!

Can I reserve tools?

Tools are available on a first come, first served basis. Check our up-to-date online inventory to see what’s available for your project.

What happens if I damage a tool?

Normal wear and tear of tools is inevitable and we ask members to talk to us about their user experience with the tool when they return it. In extreme cases, members may be fined for damage to equipment.

We’re sharing tools: we don’t wreck your stuff, you don’t wreck our stuff. smiley

 

What do you do with damaged tools?

We have a ‘tool hospital’ at the lending library where tools are cared for, fixed, cleaned, and sharpened by experienced volunteers ensuring you get a tool that is in working order. We’re always looking for “tool doctors“, wanna help?

Are you insured?

Yes. Safety and injury prevention is our number one priority. Members are required to sign waivers and must be over the age of 18.

Where are we located?

We are located at MarkerSpace North
250 City Centre, Bay #216
Ottawa, ON K1R 1C7

There is a small door into bay #208 which gets you to the tool library as well. See map.


Opening hours:
Mondays: 6pm – 9pm

Wednesday: 6pm – 9pm

Saturday: 10am – 1pm

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