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OTL Experience Feedback

Your first name, full name, whatever you’re comfortable sharing. For any concerns requiring confidentiality, such as those related to our Code of Conduct, please submit directly via email.
Your email will help us respond to you directly if needed, as well as find related activity on your MyTurn or Webstore account.
Strongly AgreeAgreeDisagreeStrongly DisagreeNot Applicable (N/A)
Overall, I had a great experience with the OTL.
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Agree
Disagree
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I found the right tools, in good condition, for my project.
Strongly Agree
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Not Applicable (N/A)
I received any necessary advice to undertake my project with confidence.
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I was able to find any needed information online via the website.
Strongly Agree
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I was able find and reserve tools via MyTurn.
Strongly Agree
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I was able to buy or renew my membership easily via MyTurn.
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Not Applicable (N/A)
The check-in/out, renewal or purchase process was straightforward.
Strongly Agree
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Not Applicable (N/A)
This is your time to shine! Did a specific volunteer go above and beyond? Did you have everything you need for your project? Did something go wrong? How could we improve your experience? Is there something that would add value to your membership? Nothing is off the table, and we appreciate your feedback.
A picture is worth a thousand words. Need to show us your completed project or a broken tool? You can upload you image here.
Click or drag files to this area to upload. You can upload up to 3 files.
May we quote your feedback on social media or in other promotional materials? We’re always looking to share members’ positive experiences and successes with others.